Sony
Sign in
  • News & Promotions
  • Events & Activities
  • Benefits

Search History

Products

Support

      • Televisions
      • Home Theatre & Soundbars
      • Blu-ray Disc & DVD Players
      • Headphones
      • Portable Audio Player
      • High-Resolution Audio
      • Wireless Speakers
      • 360 Audio
      • Audio Systems
      • Audio Components
      • Digital Voice Recorders
      • Boomboxes, Radios & Portable CD Players
      • Home Theatre & Sound Bars
      • Gaming Gears
      • α Interchangeable-lens Cameras
      • α Lenses
      • Compact Cameras
      • Handycam® Camcorders
      • Cinema Line Cameras
      • Camera Accessories
      • Cloud Service
      • Camera Remote SDK
      • Smartphones
      • Car Audio
      • Memory Cards, Storage & Cables
    • All Products
      • All Products
    • Professional Products & Solutions
      • Professional Products & Solutions
  • Store
  • PlayStation
  • Support
    • Sony Group Site
      • Sony Group Site
    • Sony Design
      • Sony Design
    • Sony Professional
      • Sony Professional
    • PlayStation
      • PlayStation
    • Sony and the Environment
      • Sony and the Environment
    • Sony Pictures
      • Sony Pictures
    • Sony Music
      • Sony Music

Sony SupportTelevisions & Projectors

LCD TVs (BRAVIA)

    Where is the model name located on my product

    All

    DownloadsManualsQuestions & Answers

    TV Troubleshooting Guide

    Save time, fix your TV online with this easy guide
    Important Information

    Popular Topics

    • The BRAVIA TV turns on or off automatically.
    • 2019 Sony Smart TV Interactive Guide
    • Wall mounting - compatible Wall-Mount Brackets and screw hole distance measurements for BRAVIA TV (2015-2022 models)
    • Having trouble with your remote? Here are the five most common causes and how to solve them
    • 2018 Sony Smart TV Interactive Guide

    TV Connectivity Guide

    Get help connecting to a home network, other devices, screen mirroring and troubleshooting.

    Sound & Audio

    Get help with audio settings and troubleshooting.

    Picture, Screen & Flashing Lights

    Get answers to common questions like lines on the screen, no picture and image quality.

    Models: 213

    • Popularity
    • Alphabetical (A to Z)
    • Alphabetical (Z to A)
    • KDL-40W650D
      DownloadsManualsQuestions & Answers
    • KDL-48W650D
      DownloadsManualsQuestions & Answers
    • KDL-32W600D
      DownloadsManualsQuestions & Answers
    • KLV-32R402A
      DownloadsManualsQuestions & Answers
    • KDL-42W674A
      DownloadsManualsQuestions & Answers
    • KLV-40R452A
      DownloadsManualsQuestions & Answers
    • KDL-40R470B
      DownloadsManualsQuestions & Answers
    • KD-55X7000F
      DownloadsManualsQuestions & Answers
    • KDL-32R300C
      DownloadsManualsQuestions & Answers
    • KDL-32R300E
      DownloadsManualsQuestions & Answers

    Important Information

    • Opening hours of Sony Service Center will be changed temporarily due to COVID-19 situation (Update 22/7/2022)
    • Please be informed that Sony Authorized Service Center Udornthani and Korat to be closed from 1st March 2021.
    • Repair Defective Product via Courier Service
    • Termination of Photo Sharing Plus on Sony 2017 through 2020 BRAVIA Non-Android TVs
    • Find Sony SVC Center / Sony Authorized SVC Center
    • Find Sony SVC Pick Up Point / Sony Authorized SVC Pick Up Point
    • Please be informed that Sony Authorized Service Center Chonburi and Khon Kaen to be closed from 1st May 2020
    • End of support notification for products using the Windows 7 operating system
    • Notice to owners of BRAVIA KDL-70W850B
    • Notice for certain Sony BRAVIA LCD TVs Repeated Reboot and Temporary Disabled Internet Services
    • Notice for BRAVIA owners: Termination of Facebook App on selected BRAVIA televisions
    • Notice for Sony product owners: Termination of YouTube service availability affecting 2012 BRAVIA TVs
    • Termination of Opera TV Store service on Sony 2015 and 2016 Android TVs

    Questions & Answers

    How to cast content to your Sony TV

    This video illustrates how easy it is to stream content from various sources, such as your PC, smartphone or mobile device.

    Accessibility for BRAVIA LCD TV

    Learn about visual, hearing and mobility accessibility features
    • Mirror, cast, or display the content or screen of a mobile device on the TV screen
    • BRAVIA TV Troubleshooting Guide
    • What is Screen Mirroring and how do I use it with my Sony TV?
    • Images that are not saved in the DCIM folder do not appear on the Discover Photo category.
    • The audio and video are out of sync or there is an audio delay.
    • Netflix errors messages and error codes
    • How to determine which version of the Netflix app is on my Sony device?
    • Network Services / Apps Status (Netflix, Amazon Video, YouTube, Spotify)
    • What are the compatible HDR formats on my TV (other than Android TV™)?
    • Internet streaming videos stop, pause, buffer, or the picture and sound quality is poor.
    • The Netflix icon is missing.
    • Will My TV Output Dolby Digital Plus Audio While Streaming on Netflix App?
    • When streaming Netflix Ultra HD, the image is not in 4K.

    Video Tutorials

    Learn how to use and know the features of your TV
    • Register your product

      Registration to My Sony to get benefits

    • Repair Tracking

      Check the status of your repair

    • Repair & Warranty

      Book a repair or find information about warranty conditions

    • Contact Us

      Contact our Support team

    Find a Store

    • See Our Locations

    Support

    • Track Repair Status
    • Service Centres
    • TV Home Service
    • Service Charges
    • Warranty Information

    Experience Story

    • Shop Online
    • My Sony
    • Sony Digital Workshop
    • Store Locator
    • Eco

    News & Info

    • Press Center
    Thailand
    • TH ไทย
    • EN English
    • Professional Products & Solutions
    • Company Info
    • Careers
    • Contact Us

    Like us on Facebook

    Visit us on Facebook

    Follow us on Twitter

    Tweet

    Visit us on Twitter

    Subscribe on YouTube

    Visit us on YouTube

    Follow us on Instagram

    View on Instagram

    • COPYRIGHT © 2022 SONY THAI CO., LTD. ALL RIGHTS RESERVED.

    Sony Group Portal Site Sony Group Portal Site

    • TERMS & CONDITIONS
    • PRIVACY POLICY