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Televisions & Projectors

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    TV Troubleshooting Guide

    Save time, fix your TV online with this easy guide
    Important Information

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    • Android TV | Google TV (BRAVIA)

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    Popular Topics

    Connections

    Get help connecting to a home network, other devices, screen mirroring and troubleshooting.

    TV Wall Mount FAQ

    Find answers to common questions regarding mounting your TV.

    Get Help With Video Streaming Services

    Setup and troubleshoot your favorite video apps like YouTube, Netflix, Amazon etc.
    • Find what you are looking for...manuals, firmware, drivers, specifications and more
    • Wall mounting - compatible Wall-Mount Brackets and screw hole distance measurements for BRAVIA TV (2015-2020 models)
    • Having trouble with your remote? Here are the five most common causes and how to solve them

    Sound & Audio

    Get help with audio settings and troubleshooting.

    Picture, Screen & Flashing Lights

    Get answers to common questions like lines on the screen, no picture and image quality.

    Models: 447

    • Popularity
    • Alphabetical (A to Z)
    • Alphabetical (Z to A)
    • KD-55X8000H
      DownloadsManualsQuestions & Answers
    • KD-55X8500G
      DownloadsManualsQuestions & Answers
    • KD-49X8000H
      DownloadsManualsQuestions & Answers
    • KD-65X8000H
      DownloadsManualsQuestions & Answers
    • KD-55X9000H
      DownloadsManualsQuestions & Answers
    • KD-65X9000H
      DownloadsManualsQuestions & Answers
    • KD-55X9500G
      DownloadsManualsQuestions & Answers
    • KD-65X8500G
      DownloadsManualsQuestions & Answers
    • KD-55X9500H
      DownloadsManualsQuestions & Answers
    • KD-75X9000H
      DownloadsManualsQuestions & Answers

    Important Information

    • Please be informed that Sony Authorized Service Center Udornthani and Korat to be closed from 1st March 2021.
    • Repair service by postal service
    • Termination of Photo Sharing Plus on Sony 2017 through 2020 BRAVIA Non-Android TVs
    • Sony Service Center will temporary refrain TV Home Services in Samutsakhon
    • Termination of "Google Play Music" and account transition to "YouTube Music" on Sony Android TVs
    • Please be informed that Sony Authorized Service Center Chonburi and Khon Kaen to be closed from 1st May 2020
    • Sony Service Center will temporarily be changed the opening hours due to the COVID-19 situation (Update 5/6/2020)
    • End of support notification for products using the Windows 7 operating system
    • Notice for BRAVIA owners: Termination of Facebook App on selected BRAVIA televisions
    • Notice for Sony product owners: Termination of YouTube service availability affecting 2012 BRAVIA TVs
    • Termination of Opera TV Store service on Sony 2015 and 2016 Android TVs

    Questions & Answers

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