Uh oh.

It looks like JavaScript is disabled in your browser. To get the full experience on Sony.co.uk, please change your settings to allow JavaScript.

Welcome to Sony Support

Where is the model name located on my product

Important Information

Select your product type

Popular Topics

Important Information

Notice of Replacement program for affected SF-M series, SF-M series TOUGH specification, and SF-G series TOUGH specification SD memory cards
Please be informed that Sony Authorized Service Center Chonburi and Khon Kaen to be closed from 1st May 2020
Sony Service Center will temporarily be changed the opening hours due to the COVID-19 situation (Update 5/6/2020)
AACS Key distribution for WinDVD BD ver.10 Ending
Notice to owners of E-mount lens FE 16-35mm F2.8 GM “SEL1635GM” for Interchangeable Lens Digital Cameras α
End of support notification for products using the Windows 7 operating system
Notification regarding connection of WF-1000XM3 and devices using iOS13.2 – Updated on 5th Nov 2019
IMPORTANT ANNOUNCEMENT: VAIO Care Premium Tools Service Ending September 2020
Notice to customers using PlayMemories Home, Action Cam Movie Creator, MVR Studio and Sony Raw Driver
Announcement for Camera / Camera Lens Repair Charge Adjustment
GPS positioning date displayed incorrectly on affected Digital Cameras, Video Cameras and Digital Recording Binoculars
Security Update Program for VAIO Update
Notice for BRAVIA TV owners: Termination of VEWD TV Store on Sony 2012 through 2018 BRAVIA TVs
Notice to owners of BRAVIA KDL-70W850B
Notice for BRAVIA TV owners: Termination of Twitter Service Availability on Sony 2010 through 2016 BRAVIA non-Android TV models
SONY VAIO Wireless LAN (Wi-Fi) Communication Standard WPA2 Vulnerability - 8th Feb 2018

Register your product
Registration to My Sony to get benefits
Repair Tracking
Check the status of your repair
Repair & Warranty
Book a repair or find information about warranty conditions
Contact Us
Contact our Support team