Bluetooth connection and troubleshooting for audio products

This page introduces Frequently Asked Questions about the Bluetooth for audio products.

 Technology Overview

• What is Bluetooth wireless technology?
• Which Bluetooth profiles are supported?

 Pairing/Connection

• Basic information of Bluetooth pairing and Bluetooth connection.
• How to pair Bluetooth device to a laptop / desktop.
• How to pair Bluetooth headphones with another device.
• How to pair Bluetooth speakers with another device.
• How to pair and connect Walkman with Bluetooth device
• What is the passcode, or password, for pairing with another Bluetooth device?
• What is the maximum number of Bluetooth wireless devices that can be paired?
• Is it necessary to pair with each connection?

 Troubleshooting

• Tips to help with Bluetooth connection issues
• I cannot connect to the headphones or speakers via a Bluetooth pairing from the mobile device.
• Headphones Troubleshooting Guide
• Wireless Speaker Troubleshooting Guide
• Sound from the Bluetooth headphones/speakers cuts or noise occurs.  

 NFC

• What is NFC?  
• What is an NFC compatible smartphone?
• What is One-touch function?
• Compatible devices with one-touch listening
• How to listen to music from a mobile device through an NFC-capable device using one-touch connection.