Sony SupportBlu-ray Home Theater Systems

BDV-N9100W

Included components may vary by country or region of purchase: SS-CTB124, SS-TSB131, RM-ADP093, SS-WSB125, RM-ADP095, SS-TSB126

Specifications

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Questions & Answers: 115

How do I register a Sony product?Please click on the links below to register your product in your locale. Australia Hong Kong (香港) India Indonesia Malaysia Middle East Asia (English) Middle East Asia (Arabic) New Zealand Philippines Singapore South
How to perform a factory reset on a Blu-ray Disc Player or Network Media Player.Confirm the Menu screen before a Factory Reset The steps in this article are only applicable if the menu screen of your device looks like the image below: Steps to perform Factory Reset on your Blu-ray Disc Player
What is MHL?MHL stands for Mobile High-Definition Link. MHL uses a five-pin connection to deliver up-to 1080p picture quality, 192khz sound quality and 7.1 channel surround sound. Since MHL uses such a small pin count, it is
No longer able to find the Dailymotion app.Dailymotion is no longer available on BRAVIA Internet Video. The Dailymotion app is no longer part of the supported Internet video services on your Internet video device. NOTE: Internet video content is subject
Setup and Troubleshoot NetflixChoose a different Video Streaming Service Netflix® is an online subscription service that charges a flat rate monthly fee for rental-by-mail and online streaming of movies and TV episodes. Please note, not all
Termination of Netflix App on certain 2011 - 2013 BRAVIA Televisions, Blu-ray Players, Blu-ray Home Theater Systems, Internet TVs and Players Powered by Google TVDear Valued Sony Customer, Netflix announced that the Netflix app will no longer be supported on certain 2011 - 2013 BRAVIA televisions and Blu-ray players after end of February 2024, due to technical limitations
Termination of displaying disc-related information using Gracenote database on certain Blu-ray Disc players and Blu-ray Disc Home Theater systemsDear Valued Sony Customer, The function to display disc-related information of CD, DVD and Blu-ray Disc using the Gracenote database through internet connection will be terminated on the Blu-Ray Disc players listed
Service Icons disappeared - Cannot launch Network Service on my Blu-ray player or AV receiver after 22nd May 2018From the 22nd May 2018, a very small portion of Sony Blu-ray players / AV Receivers may become unable to access apps, updates or other network services. This is due to cached information remaining on your devices
What are the sound characteristics and audio formats from each output jack?The following are the supported sound characteristics (number of channels and sampling frequency) and audio formats from each output jack for the player: NOTE: Refer to the Applicable Products and Categories of
The player does not respond to any button, when trying to playback some Blu-ray titlesIf the Blu-ray player doesn’t respond when trying playback specific discs, please perform the following steps and check whether the issue is resolved after each step. Press and hold the power key button on the player

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BDV-N9100W

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