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ILCE-7M5

α7 V full-frame hybrid camera

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The memory card is not recognized by the camera and error message appears.

Important Information

  • Repair Defective Product via Courier Service
  • Find Sony SVC Pick Up Point / Sony Authorized SVC Pick Up Point
  • Please be informed that Sony Authorized Service Center Phitsanulok to be closed from 1st April 2023
  • Termination of “PlayMemories Camera Apps” download service
  • Termination of Map View in PlayMemories Home (Windows version) and the map display function in GPS Image Tracker
  • Warning regarding use of unauthorised software for Interchangeable Lens Digital Camera and Digital Still Camera
  • Windows 10 information

Firmware / Software

Looking for Firmware Update of your camera?

Release Date
  • ILCE-7M5 System Software (Firmware) Update Ver. 1.01Release Date: 12/02/2026
    12/02/2026
  • Screen Reader Data for ILCE-7M5 System Software Ver. 1.00 or laterRelease Date: 12/03/2025
    12/03/2025
  • Monitor & ControlRelease Date: 18/03/2026
    18/03/2026
  • Creators' AppRelease Date: 25/02/2026
    25/02/2026
  • Creators' Cloud WebRelease Date: 25/02/2026
    25/02/2026
  • Catalyst Browse / Catalyst PrepareRelease Date: 30/10/2025
    30/10/2025
  • Catalyst Prepare PluginRelease Date: 26/06/2025
    26/06/2025
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