- Opening hours of Sony Service Center will be changed temporarily due to COVID-19 situation (Update 1/10/2021)
- Please be informed that Sony Authorized Service Center Udornthani and Korat to be closed from 1st March 2021.
- Please be informed that Sony Authorized Service Center Chonburi and Khon Kaen to be closed from 1st May 2020
- Notice to customers using PlayMemories Home, Action Cam Movie Creator, MVR Studio and Sony Raw Driver
- Termination of Map View in PlayMemories Home (Windows version) and the map display function in GPS Image Tracker
- Notice to Customers of Sony Video Cameras and Digital Still Cameras Regarding Use of Rechargeable Battery Packs
- Notice to Customers using Picture Motion Browser Software - Discontinuation of Download Service for Picture Motion Browser Software
Questions & Answers
- The camera turns off by itself after I transfer images to the computer with the PlayMemories Home software.