Article ID : 00296223 / Last Modified : 30/06/2023Print

If the Xperia's Bluetooth function does not work properly.

    Information /Solution

    Try the following and see if this resolves your problem: 

    • Turn Bluetooth [OFF] and [ON] on both devices.
    • Update your phone’s software.
    • Restart your phone.
    • Force your phone to restart.

      Your phone may not be able to find or connect to a Bluetooth device in the following cases

    • The Bluetooth device is not in a discoverable mode (i.e. pairing mode).
      → Ensure the device is in pairing mode. 
    • The Bluetooth device has been unpaired from your phone.
      → Remove pairing information on both devices and reattempt the pairing procedure.