Article ID : 00189809 / Last Modified : 11/10/2018

Car Audio starts to cut out after Bluetooth connection

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If the sound cutting out continues for about 1 minute after turning on Car Audio and completing Bluetooth connection, it will improve if you restart the pairing.

IMPORTANT: If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product.

How to delete Bluetooth device pairing information:

  1. From the Car Audio unit’s MENU select BLUETOOTH or SET BT
  2. Select BT INITIAL or SET BT INIT 
  3. Select YES and press ENTER

How to pair to a Bluetooth Car Audio:

  1. From the unit’s MENU select BLUETOOTH
  2. Select SET PAIRING
  3. Select SET DEVICE 1 or SET DEVICE 2 to pairing
    NOTE: [SET DEVICE 1] or [SET DEVICE 2] will changed to the paired device name after pairing is complete.

Perform pairing on your Bluetooth device:

  1. Select (your Car Audio unit name) shown in the display of the Bluetooth device.
  2. If passkey input is required on the Bluetooth device, input [0000]
  3. Select this unit on the Bluetooth device to establish the Bluetooth connection.