Article ID : 00065058 / Last Modified : 07/10/2019

Movie scenes recorded in bright light do not play back smoothly.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    When shooting movies in direct natural or artificial light, the shutter speed of the lens may increase automatically. It does this to maintain the correct exposure when shooting in a bright environment. This may sometimes result in the movie scene not appearing smooth during playback.

    Follow the steps below to minimize this from happening with future recordings when shooting in bright environment.

    IMPORTANT: If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are posted on your model support page.

    Set the mode to Image (Shutter Priority) or Image (Manual Exposure) to slow the shutter speed, or when ND filters are available, use an ND filter to lower the brightness level. This may mitigate the problem.