- Please be informed that Sony Authorized Service Center Chonburi and Khon Kaen to be closed from 1st May 2020
- Sony Service Center will temporarily be changed the opening hours due to the COVID-19 situation (Update 5/6/2020)
- Notice to customers using PlayMemories Home, Action Cam Movie Creator, MVR Studio and Sony Raw Driver
- Termination of Map View in PlayMemories Home (Windows version) and the map display function in GPS Image Tracker
- Warning regarding use of unauthorised software for Interchangeable Lens Digital Camera and Digital Still Camera
- Notice to Customers using Picture Motion Browser Software - Discontinuation of Download Service for Picture Motion Browser Software
Questions & Answers
- When the camera is pointed or tilted downward with a zoom lens attached, the lens extends and slides out.
- The camera turns off by itself after I transfer images to the computer with the PlayMemories Home software.