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Sony SupportLCD TVs (BRAVIA)

KDL-40NX720

Included components may vary by country or region of purchase: RMF-JD009, RM-GD019, RM-ED044, RM-SD011, RM-YD069, RM-CD012, RM-KD017

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TV Troubleshooting Guide

Save time, fix your TV online with this easy guide

Important Information

  • Please be informed that Sony Authorized Service Center Udornthani and Korat to be closed from 1st March 2021.
  • Repair service by postal service
  • Sony Service Center will temporary refrain TV Home Services in Samutsakhon
  • Find Sony SVC Center / Sony Authorized SVC Center
  • Find Sony SVC Pick Up Point / Sony Authorized SVC Pick Up Point
  • Please be informed that Sony Authorized Service Center Chonburi and Khon Kaen to be closed from 1st May 2020
  • Sony Service Center will temporarily be changed the opening hours due to the COVID-19 situation (Update 5/6/2020)
  • End of support notification for products using the Windows 7 operating system
  • Notice for Sony product owners: Termination of YouTube App on certain television, video and audio products
  • Notice for certain Sony BRAVIA LCD TVs Repeated Reboot and Temporary Disabled Internet Services
  • Notice for BRAVIA owners: Termination of some internet associated functions on selected BRAVIA televisions
  • Notice for Sony product owners: End of Skype Service Availability

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Release Date
  • System Software Update (PKG4.027GAA) For Asia PacificRelease Date: 10/12/2014
    10/12/2014
  • Remote Keyboard LiteRelease Date: 22/11/2011
    22/11/2011
  • Remote Keyboard Software for VAIO NotebookRelease Date: 07/06/2011
    07/06/2011
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