Article ID : 00197968 / Last Modified : 28/07/2020

YouTube App doesn't launch, freezes, or Error message appears

Error: YouTube has stopped appears suddenly on the TV screen./ When YouTube is launched, it does not proceed from the first screen./ Error: Error 400 appears when launching the YouTube app from All Apps./ Cannot watch YouTube by using the Internet Browser.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    The issue is now resolved. A temporary connection failure occurred. If the issue persists, try the following.
    Your TV type determines the steps to follow to resolve an issue.

    Sony's Android TV™

    Other than Sony's Android TV (released in 2013 and 2014)

    Other than Sony's Android TV (released in 2015 or later)