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Sony SupportAndroid TV | Google TV (BRAVIA)

KD-75X9400C

Included components may vary by country or region of purchase: RMT-TX100T, RMF-TX100C, RMT-TX100C, RMF-TX100E, RMF-TX100T, RMT-TX100P

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    DownloadsManualsQuestions & Answers

    TV Troubleshooting Guide

    Save time, fix your TV online with this easy guide
    Important Information

    Popular Topics

    Get Help With Video Streaming Services

    Setup and troubleshoot your favorite video apps like YouTube, Netflix, Amazon etc.

    BRAVIA TV Apps Troubleshooting Guide

    Learn how to solve some common issues you may have with apps on your TV.
    • Find what you are looking for...manuals, firmware, drivers, specifications and more
    • Wall mounting - compatible Wall-Mount Brackets and screw hole distance measurements for BRAVIA TV (2015-2020 models)
    • Having trouble with your remote? Here are the five most common causes and how to solve them
    • Android Nougat Interactive TV Guide

    TV Connectivity Guide

    Get help connecting to a home network, other devices, screen mirroring and troubleshooting.

    Sound & Audio

    Get help with audio settings and troubleshooting.

    Picture, Screen & Flashing Lights

    Get answers to common questions like lines on the screen, no picture and image quality.

    Important Information

    • Please be informed that Sony Authorized Service Center Udornthani and Korat to be closed from 1st March 2021.
    • Repair service by postal service
    • Sony Service Center will temporary refrain TV Home Services in Samutsakhon
    • Find Sony SVC Center / Sony Authorized SVC Center
    • Find Sony SVC Pick Up Point / Sony Authorized SVC Pick Up Point
    • Termination of "Google Play Music" and account transition to "YouTube Music" on Sony Android TVs
    • Please be informed that Sony Authorized Service Center Chonburi and Khon Kaen to be closed from 1st May 2020
    • Sony Service Center will temporarily be changed the opening hours due to the COVID-19 situation (Update 5/6/2020)
    • End of support notification for products using the Windows 7 operating system
    • Termination of Photo Sharing Plus on Sony 2015 through 2016 BRAVIA Android TVs
    • Software Update for Enhanced Security – 16th Nov 2018
    • Notice for BRAVIA TV owners: Termination of Asphalt Nitro service on Sony 2015 through 2018 BRAVIA Android TVs
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