Article ID : 00197915 / Last Modified : 19/04/2018

Notice of Free LCD Panel Repair for Owners of BRAVIA LCD TV KD-55X9300D

    Dear Valued Sony BRAVIA customers,

    We'd like to announce that there is an LCD panel issue affecting the BRAVIA LCDTV KD-55X9300D sold since March 2016, where the symptom described below may appear on its LCD panel. 

    As such, the in-warranty terms for the above-mentioned model for such symptom will be extended until 31st January 2021.

    We appreciate your understanding in this matter, and apologize for any inconvenience caused.

    <Affected Model>
    KD-55X9300D 

    <Extended Warranty Term>
    Until 31st January 2021

    <Symptom for Free Repair>
    Horizontal Line symptom on the LCD panel display
     
    <Treatment Method>
    If the diagnosis of the issue is indicated as the affected LCD Panel failure, it will be handled per our internal procedure, even if in-warranty period has expired.