Dear Valued Sony Customer,
We would like to inform you that Google®, the service provider for “Google Play Music” service in Android TVs, has announced plans to end the service and replace it with “YouTube Music.”
Starting September 2020, users will stop having access to “Google Play Music” on selected devices. As such, please use the "YouTube Music" service by transferring your accounts to the “YouTube Music” service.
Please visit Google notification websites for more information.
Announcement by Google Play Music
How to transfer your Google Play Music account to YouTube Music
How to use YouTube Music with Android TVs
We thank you for your understanding and apologise for any inconvenience caused.
Please click here for the list of affected models.