Questions & Answers: 10
- How do I register a Sony product?Please click on the links below to register your product in your locale. Australia New Zealand Singapore Malaysia Indonesia Thailand (ไทย) Vietnam (Việt Nam) India Taiwan (台灣) South Korea (한국) Hong Kong Note: Online
- The screen is too dark when I close the coverIncrease the screen brightness level for when the cover is closed. To increase screen brightness when the cover is closed Find and tap Style Cover > Brightness increase when the cover is closed. Select an option
- The screen turns off when the cover is openDo not put your device on a metal desk or shelf with the cover folded back. When the cover is folded back and touching a metal surface, the screen may turn off due to a detection error.
- I can’t take a photo or record a video using the front cameraMake sure that the cover is open when using the front camera. Do not cover the front camera with your hand or fingers.
- I can’t detach my device from the coverRemove the cover from your device shown as below. To remove the device from the cover (XQZ-CVAT/XQZ-CVAU/SCVI10/SCTI30/SCTH70/SCSH70) Detach the bottom right corner of the device from the casing, then detach the
- Are instruction manuals and user guides for Sony products available for download?IMPORTANT: To download a manual you will need to know the model number of your product. Go to the Manuals section of the model support page to find all available manuals for the particular product Because the Sony
- Do products that use magnets affect medical devices such as pacemakers?Medical devices such as pacemakers, defibrillators, or variable pressure shunts for hydrocephalus treatment may be affected depending on the magnetic field of the magnet in the product. If you use one of these medical
- Find what you are looking for...manuals, firmware, drivers, specifications and moreThe best way to find your information is to first reach your Product Support Page before you start searching with other keywords for best relevant results. 1. Getting to your Product page The product page is the
- What is Bluetooth wireless technology?What is Bluetooth? Bluetooth is a wireless communication technology that can be used for close-range data transmission from one digital device to another. Bluetooth is essentially a one-to-one wireless connection
- Opening hours of Sony Service Center will be changed temporarily due to COVID-19 situation (Update 1/10/2021)
- Please be informed that Sony Authorized Service Center Udornthani and Korat to be closed from 1st March 2021.
- Please be informed that Sony Authorized Service Center Chonburi and Khon Kaen to be closed from 1st May 2020