Article ID : S500011337 / Last Modified : 11/04/2018

How to reinstall preinstalled applications by using VAIO Recovery Center?

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Install software via VAIO Recovery Center.
Service provided in VAIO Clients Online Technology Support is based on state of the hard disks in the output PC and on the PC state after System Recovery.
Users' operations, such as altering the partitions of the disks, deleting some software or using only part of software, may cause the system running unstably. Therefore, Sony cannot offer detailed solutions. Sorry for the inconvenience.

Start VAIO Recovery Center, and then install the software.
Please refer to the following information.

  • The following information is in case of VAIO Recovery Center Ver.1.1.
    The interfaces displayed vary from different recovery center versions.
  • Some software cannot be installed.
  • In some cases, though some software can be reinstalled, they cannot run properly.
  • Please note that after reinstallation, its former files may be lost.
  • Reinstalling the software may make it unable to install or run properly.
    Please uninstall the software before reinstalling it.
  1. Click StartAll ProgramsVAIO Recovery CenterVAIO Recovery Center.

  2. When the User Account Control dialog box appears, click Continue.
    Standard users can refer to the following related solutions.

    If User Account Control dialog box cannot appear, please refer to the following steps.

  3. Click Reinstall Programs or Drivers, and then click Start.

  4. Click Next.

  5. Click Next.

  6. Select the software that needs reinstallation, and then click Next.

    Reference information
    User can check and install multiple software at the same time.
    However, if user restarts the computer during installation, the selected items will be cancelled.
    If user restarts the computer during installation, please make sure all the items will be installed before performing the installation.

    Take the above screen as an example.
    The software displayed varies from different computer models.

  7. The Preparing to install software... window appears.

    Reference information

    When the following window appears, user can cancel the installation by clicking Cancel in 10 seconds.

    Continue the installation.

    It requires to install other programs, please follow the instructions to complete the installation.

    After the installation, VAIO Recovery Center will appear again.
    Please wait patiently for the picture to switch.

  8. The InstallShield Wizard Complete interface appears. Click Finish.

Related Links
How to uninstall software?