Article ID : S500006899 / Last Modified : 11/04/2018

Computer stop at C:\ prompt and Windows 98 is not starting.

    Why does my computer stop at the c:\ prompt and Windows 98 is not starting ?

    1) Type "exit" at the command prompt.
    2) If you still get the same error, try edit the file "config.sys" by typing the following command at command prompt:
    "edit c:\config.sys" and remove the line "DOS=SINGLE" if there is.
    3) If the above steps do not help, you will need to reinstall Windows 98 by running the "setup.exe" file in the following location:
    [C:\windows\options\cabs\Setup.exe]
    4) If the same error still exists, you will need to recover the system using the Recovery CD provided.