IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
Make sure the following settings are correct.
- Exposure compensation
- White Balance
- Picture Profile
- Creative Look
If the symptom does not improve even when Picture Profile is set to Off, follow Steps 1 to 3 below in order.
Update the system software (firmware) of the camera to the latest version.
- Select (Setup) → Operation Customize → Different Set for Still/Mv. Add a check mark to Picture Profile for independent settings and select OK.
- Select (Setup) → Operation Customize → Different Set for Still/Mv again. Remove the check mark from Picture Profile for shared settings and select OK.
- Finally, change Different Set for Still/Mv to your desired setting.