Article ID : 00180517 / Last Modified : 16/08/2017

Notice of Free Inspection/Repair to Customers of Sony’s VAIO Personal Computer type L - LV/LN Series


    Dear valued VAIO customer,

    Sony recently discovered that some units of the VAIO Personal Computer type LV/LN Series, which were launched in January 2009, have the possibility of having a faulty hinge between the LCD monitor and stand, which may lead to the monitor being detached from the stand when exposed to excessive impact. We would like to request users/customers of the VAIO models listed below to contact the Sony Service Center  for the free of charge inspection and repair. If you have detected any looseness at the hinge between the LCD monitor and stand, please stop using the computer and contact the Sony Service Center immediately.

    We sincerely apologize for any inconvenience this may cause.  Your understanding and cooperation will be much appreciated.

    Below are the affected VAIO models:


    The Sony Contact Centers' telephone numbers can be found in the Service Centers  page.