Article ID : 00148116 / Last Modified : 11/04/2018

Error: Feature not available. Please try again later. is displayed, and my USB HDD (Hard disk drive) for recording cannot be registered.

    The USB HDD is formatted in a way that the TV cannot recognize. Use a computer to perform the following operations, and change the HDD to a format that your TV can recognize. For the specific operating procedures, contact the manufacturer of your HDD or computer.

    IMPORTANT: Be careful not to initialize the HDD of your computer by mistake.
    1. Remove all partitions.
    2. Create one partition.
    3. Format the partition to NTFS.