In order to play movies and TV shows using the Amazon app follow the steps below.

1. Make sure that you have the latest system software update installed .
2. Make sure that the movie or show that you are attempting to watch supports 5.1 audio.

   NOTE: Amazon Video Quality & Formats (HD, UHD, HDR) information.

3. Make sure that the TV is connected to a audio receiver or home theater system that supports 5. 1 audio and select the appropriate settings.