Article ID : 00254991 / Last Modified : 04/12/2020

Can I update the camera using macOS Big Sur (11.0) and Apple Silicon?

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    We have found that you cannot update your camera using the macOS Big Sur (11.0) and Apple Silicon. We are aware of this issue and are currently investigating.
    We will let you know once a solution is available.