Skip to Content

Applicable Models

This information is for the following models:
  • KLV-26CX350
  • KLV-32CX350
  • KLV-40CX450
  • KLV-22CX350

About this download

IMPORTANT: This software is only for use with the products identified and sold in Middle East & Africa, South Africa, Thailand or India. Not all models are sold in all countries.

What does this do?
Sony has designed the BRAVIA® Televisions software update process to be customer friendly. This software update (version 3.010) provides the following benefits:

Improvements over earlier version:

  • This software improves the stability of On Timer features.

How to Check if You Need the Update 

Please follow the steps below to check your television's software version to determine if it needs this software update:

  1. Power on the TV set and press the HOME button on the Remote Commander to display the Menu.
  2. Navigate to the Settings category and select it.
  3. Navigate to the Set-up category and select it.
  4. Navigate to the Product Information and select it.
  5. The software version number will be displayed on the 3rd row. If your software version is 3.010 or higher, your TV does not need this update.

 

Important Notes 

  • WARNING!! Please follow the update instructions carefully. Failure to follow the instruction may interrupt the update process and may cause the TV set to be unresponsive or may require service.
  • WARNING!! Do not power off the TV or disconnect it from the AC power outlet. Loss of power during the installation of the firmware update may cause the TV set to be unresponsive or may require service.
  • If your television’s software version is 3.010 or higher, your TV does not need this update.
  • If you decide to download the update, a USB storage device, such as a Sony® Micro Vault® device, or something similar, is required to perform the update. Sony is aware that not all USB storage devices are compatible with our TVs. If the software update does not automatically begin when you connect the USB storage device to the TV, you may need to format your device to the FAT32 file system, or use a different device. View formatting instructions and the list of compatible USB storage devices.
  • Make sure there is enough space on your USB device.
  • It is highly recommended that you print out these instructions for use as a reference during the installation process.

Available Download
File name: sony_fw_2012_3010_paa_siegfried.pkg
File size: 30.6 MB (32,092,895 bytes)
Updated on: 17th May 2012

File Info

File Name

  • sony_fw_2012_3010_paa_siegfried.pkg

File Version

  • 3.010

File Size

  • 30.6MB

Release Date

  • 2012-05-17

System Requirements

  • Mac OS
  • OS X
  • Windows 7
  • Windows Vista
  • Windows XP

Install

Details

 

Download and Transfer the Update File to Your USB Storage Device 

  1. Download the sony_fw_2012_3010_paa_siegfried.pkg file to your computer.
  2. Go to the directory where the file was downloaded and verify that the size of the sony_fw_2012_3010_paa_siegfried.pkg file is 32,092,895 bytes.
    • Right-click the sony_fw_2012_3010_paa_siegfried.pkg file, and click Properties.
    • Check General tab on the Properties window, verify that the "Size:" listed is "34.59 MB (32,092,895 bytes)".
      Note: The "Size on disk:" listed may be different. That is normal.
    • If the file size is different than the "32,092,895 bytes", please delete the downloaded file, clear your internet browser cache and download the sony_fw_2012_3010_paa_siegfried.pkg file again.
  3. Format a compatible USB storage device to the FAT32 file system and connect it to your computer. View formatting instructions and the list of compatible USB storage devices.
  4. Transfer the sony_fw_2012_3010_paa_siegfried.pkg file to the root of USB storage device:

    For Windows® operating system: Go to the directory where the file was stored, right-click the sony_fw_2012_3010_paa_siegfried.pkg file and, from the menu, click "Send To...", and then click the drive (E.g. Removable Disk E:) that represents your USB device. The file will be copied onto your USB device.

    For Macintosh® OS X operating system: Drag and drop the sony_fw_2012_3010_paa_siegfried.pkg file to the root folder of the USB device.

    Note: 
    - The update will not be performed if the name of the file is modified.
    - Please make sure there is enough space in USB device.
  5. Remove the USB device from your computer.
  6. Please continue to the next section.

Updating the Software 
Note: The software update takes approximately 3 minutes to complete. First read the whole procedure before starting to update the firmware of your TV set. Please do not remove the USB storage device until the update is complete. 

WARNING! Do not turn off the TV set or disconnect it from the power supply during the update process. Doing so may damage your TV set and make it unusable, or may require service.

WARNING! Do not press any button, except as instructed, until the update is complete. Doing so may damage your TV set and make it unusable, or may require service.

  1. Power on the TV.
  2. Insert the USB storage device containing sony_fw_2012_3010_paa_siegfried.pkg file into the USB port located on the side of the TV.
  3. Unplug AC Power Cable, then Plug AC Power Cable
  4. Once the TV detects the firmware, it will automatically run the firmware update.
  5. During firmware update, the PIC OFF/TIMER indicator is flashing as amber, and the STANDBY indicator on with red. TV screen will be blank during firmware update.
  6. After several minutes, the firmware update will be completed and TV will reboot automatically and POWER indicator is on with green.
    CAUTION: During the firmware installation process, do not remove the USB device, or switch off the TV set or remove the power.
  7. After the TV turn on, please remove USB device from the USB slot
  8. Unplug AC Power Cable in order for rebooting TV system with a new version.
  9. Plug AC Power Cable.

Update Verification
Please follow the steps below to check your television's software version to determine if it needs this software update:

  1. Power on the TV set and press the HOME button on the Remote Commander to display the Menu.
  2. Navigate to the Settings category and press OK to select it. .
  3. Navigate to the Set-up category and select it.
  4. Navigate to the Product Information and select it.
  5. The software version number will be displayed on the 3rd row. If your software version is 3.010, your TV has been correctly updated.

FAQs about System Software Update

  • Will my personal settings be deleted after the update?
    No, user settings are not initialized.
  • Can I install an older version of Firmware?
    Installation of older firmware is not supported to ensure your TV set remains at optimum performance.
  • During the update process, the TV turns off?
    It is normal for the TV set to restart during the update process. You may experience the TV set taking a longer than normal time for it to restart as it is installing the new firmware.
  • The firmware update process does not start after insert the USB device and AC Off & On TV, or the PIC OFF/TIMER indicator is flashing as amber, Standby indicator on with Red and Power indicator with Green.
    Please proceed with the following procedure:
    1. Verify your USB device is in good working order and follow the download process again.
    2. Turn off the TV by pressing the POWER button on the TV set.
    3. Press the POWER button again, and proceed with the installation process again.