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Applicable Models

This information is for the following models:
  • DPF-E710

About this download

IMPORTANT:
Before starting the update, we recommend that you back up to a computer or a memory card the image and music data that are saved on the digital photo frame's internal memory.

This page provides instructions on how to update the firmware for Digital Photo Frame DPF-E710.
Please read the instruction thoroughly before installing the firmware update.

Applicable firmware 
Version: 1.08.1.00 or lower

Check whether or not this firmware update is required:
  1. Turn on the Digital Photo Frame by pressing the (Power) button.
  2. Press the MENU button.
  3. Select Settings tab using the direction buttons.
  4. Select System Information using the direction buttons, and press the (ENTER) button.
  5. Check the firmware version.



    - If the version is displayed as 1.08.1.00 or lower, update the firmware in accordance with below procedures.
    - If the version is displayed as 1.20.1.00 or higher, you do not need to update the firmware.

  6. Press the (ENTER) button after you have checked the firmware version.
  7. Press the MENU button.
  8. Turn off the Digital Photo Frame.
Improvement after firmware upgrade

  1. Improved stability at slideshow display.
Preparations for firmware update 

Before downloading the firmware, please ensure that your computer is running one of the following operating systems and prepare one of the following recording media.

Computer Requirements

Supported Operating System
  • Windows® 7
  • Windows® Vista with Service Pack 2 (SP2)
  • Windows® XP with Service Pack 3 (SP3)
  • Mac OS X 10.4 or later

Note: Operation is not guaranteed for all PCs installed with a compatible OS.

Storage media
One of the following types of recording media (Memory capacity is between 32 MB and 32 GB).
  • Memory Stick™ / Memory Stick Duo™
  • SD memory card

Refer to About the memory cards in the Digital Photo Frame Operating Instructions for more details about compatible recording media.

Note: Operation is not guaranteed for all Memory Stick media, SD memory cards, or USB flash drives.

IMPORTANT NOTE: PLEASE READ CAREFULLY.

WARNING:
  1. Before starting the update, we recommend that you back up to a computer or a memory card the image data that are saved on the digital photo frame's internal memory.
  2. During the firmware update, ensure that the Digital Photo Frame and the AC adaptor are placed on a stable location, so that the AC adaptor may not be removed and the Digital Photo Frame is not turned off.
    Loss of power during the update may cause the digital photo frame to malfunction.
  3. This is the dedicated update file for DPF-E710 only. You cannot use this file with other Sony digital photo frames.
  4. This Digital Photo Frame firmware update and any changes incurred by it are permanent. It is not possible to return to a previous firmware version after upgrading this firmware. By continuing this update process, downloading and upgrading this firmware, acknowledgement of awareness and understanding that this update cannot reverse this installation.
Note:
  • It is highly recommended to print out these instructions as a reference during the installation process.
  • Please contact your local Sony office, if you encounter any problem while performing the firmware update.

File Info

File Name

  • DFE710V2.zip

File Version

  • 1.20.1.00

File Size

  • 4.91MB

Release Date

  • 2012-03-29

System Requirements

  • Mac OS
  • Windows 7
  • Windows Vista
  • Windows XP

Install

Details

Download update file
Save the file DFE710V2.zip to your desktop.

Note:
This is the dedicated update file for DPF-E710 only. You cannot use this file with other Sony digital photo frames.

How to unzip the downloaded file:

When your computer is running Windows® 7/ Windows Vista®
  1. Right-click the downloaded zip file DFE710V2.zip.
  2. Click Extract All.
  3. Click Extract in the Extract Compressed (Zipped) Folders window that has opened.
    The DFE710V2 folder is now open on your computer's desktop.
When your computer is running Windows® XP
  1. Right-click the downloaded zip file DFE710V2.
  2. Click Extract All.
  3. Click Next in the Welcome to the Compressed (zipped) Folders Extraction Wizard.
  4. Click Next.
  5. Click Finish.
    The DFE710V2 folder is now open on your computer's desktop.
When your computer is running Mac OS
  1. Double-click the saved file DFE710V2.zip.
    The DFE710V2 folder is created on your desktop.
  2. The extracted DFE710V2 folder contains the following update files.

    DFE710V2.VUP
    Depending on your operating environment, some file extensions (.VUP or .vup) may not be displayed.

Note:
Depending on your operating system, the file may be automatically unzipped when it is downloaded. You may also not be able to unzip the file using the procedures described above, depending on the operating system that you are using. In latter case, please use a decompression tool.

Prepare the recording medium
This section describes how to update using a Memory Stick™/Memory Stick Duo™. If you are using an SD memory card, CompactFlash card, or xD-Picture Card, please replace Memory Stick™/Memory Stick Duo™ with your using memory card in the following explanations.

Prepare an initialized (formatted) Memory Stick™/Memory Stick Duo™. For details about how to initialize (format) it, please see the Operating Instructions of your digital camera.

Note:
  • Please use a Memory Stick™/Memory Stick Duo™ that has been initialized (formatted) by your digital camera, or initialized (formatted) by the dedicated Memory Stick formatting software Memory Stick Formatter™.
  • Please use an SD memory card that has been initialized (formatted) by your digital camera.
  • We do not recommend initializing (formatting) with a computer, as the DPF-E710 may not recognize the recording medium, depending on the type of initialization format. If you have no choice but to use a recording medium that has been initialized with a computer, copy a JPEG image file and check to see if it is displayed correctly on the DPF-E710.
  • The firmware update may fail if the Memory Stick™/Memory Stick Duo™ contains other files as well as the update file. You should therefore always use a Memory Stick™/Memory Stick Duo™ that has just been initialized (formatted).

Copy the update file to the recording medium 
Copy the update file to the Memory Stick™/Memory Stick Duo™ using either of the following methods.

If your computer is equipped with a Memory Stick slot
  1. Insert the initialized (formatted) Memory Stick™/Memory Stick Duo™ into the Memory Stick slot on your computer.
  2. Open the DFE710V2 folder on your desktop, and copy the update file DFE710V2.VUP inside it to the Memory Stick™/Memory Stick Duo™.
  3. Without creating a folder, drag and drop the update file to the root directory of the Memory Stick™/Memory Stick Duo™.

If your computer has no Memory Stick slot.
  1. Insert the initialized (formatted) Memory Stick™/Memory Stick Duo™ into the Memory Stick slot on your digital camera.
  2. Connect your digital camera to your computer using a USB cable.
  3. Open the DFE710V2 folder on your desktop, and copy the update file DFE710V2.VUP inside it to the Memory Stick™/Memory Stick Duo™ that you have inserted into your digital camera.
  4. Without creating a folder, drag and drop the update file to the root directory of the Memory Stick™/Memory Stick Duo™.


Update the firmware 

Note:
Perform Steps 1 to 6 with the buttons on the digital picture frame. The operation cannot be performed with the remote control.
  1. Check that the Digital Photo Frame is turned off (the (Power) button is red).
  2. Insert the Memory Stick™/Memory Stick Duo™ containing the copied update file into the Memory Stick slot on the Digital Photo Frame.
  3. Turn on the Digital Photo Frame by pressing the (Power) button while pressing and holding down the VIEW MODE button.
    Keep the VIEW MODE button pressed until the following message is displayed on the LCD screen.



  4. Press the (ENTER) button. Make sure that the following message is displayed on the LCD screen.




    Note:
    If the above display does not appear on the LCD screen after several minutes or if the display is distorted, remove the AC adaptor from the Digital Photo Frame and reconnect it. Next, make sure that the (Power) button is green, press the (Power) button to power off. Check that the (Power) button is red, and start the update process again from update the firmware.

    Please consult your local Sony Customer Service Center if the above display still does not appear on the LCD screen.

  5. Press the (ENTER) button.
    The LCD screen changes to the Updating... screen, and the firmware update starts. It takes about 1 minute to perform the firmware.

    Note:
    During the execution of these update procedures, ensure that the Digital Photo Frame and the AC adaptor are placed on a stable location, so that the AC adaptor may not be removed and the Digital Photo Frame is not turned off.

    Also ensure that the Memory Stick™/Memory Stick Duo™ is firmly inserted into the Digital Photo Frame during the update so that it cannot fall out.

    The Digital Photo Frame may malfunction if power to the device is lost, or if the Memory Stick™/Memory Stick Duo™ is removed during the update.

  6. When the Completed message appears on the LCD screen, press the (Power) button to turn of the power of the digital photo frame.

     

  7. Remove the Memory Stick™/Memory Stick Duo™ from the digital photo frame.


Check the version of the updated firmware

Note:
The first time you turn the power on after the update, the digital photo frame will take longer to start than usual.

  1. Turn on the Digital Photo Frame by pressing the (Power) button.
  2. Press the MENU button.
  3. Select Settings tab using the direction buttons.
  4. Select System Information using the direction buttons, and press the (ENTER) button.
  5. Check the firmware version is 1.20.1.00.

    Note: 
    When something other than 1.20.1.00 is displayed in Version, or when nothing is displayed (blank):
    The firmware was not updated correctly. Perform the update again from the beginning following the update procedure.

  6. Press the (ENTER) button after you have checked the firmware version.
  7. Press the MENU button.
  8. Turn off the Digital Photo Frame.
    This completes the updating of the firmware.

Note:
The update file in the Memory Stick™/Memory Stick Duo™ is not needed anymore after you performed the firmware update. Please remove it from your Memory Stick™/Memory Stick Duo™.

There is no need to restore backed up image and music data to the device after a firmware update if the image and music data in its internal memory is the same as it was before the firmware update.

You should therefore check the image and music data in the device's internal memory before attempt to restore backup image data to its internal memory.