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Applicable Models

This information is for the following models:
  • DPF-VR100
  • DPF-XR100

About this download

IMPORTANT:
Before starting the update, we recommend that you back up to a computer or a memory card the image and music data that are saved on the digital photo frame's internal memory. View the instruction on Backing up image and music data for more details.

This page provides instructions on how to update the firmware for Digital Photo Frame DPF-XR100 and DPF-VR100.
Please read the instruction thoroughly before installing the firmware update.

Applicable firmware 
Version: 1.13 or lower

Check whether or not this firmware update is required:
  1. Turn on the Digital Photo Frame by pressing the (Power) button.
  2. Press the MENU button.
  3. Select Settings tab using the direction buttons.
  4. Select System Information using the direction buttons, and press the (ENTER) button.
  5. Check the firmware version.



    - If the version is displayed as 1.13 or lower, update the firmware in accordance with below procedures.
    - If the version is displayed as 1.22 or higher, you do not need to update the firmware.
  6. Press the (ENTER) button after you have checked the firmware version.
  7. Press the MENU button.
  8. Turn off the Digital Photo Frame.
Improvements after firmware upgrade

  1. It corresponds to 60p/50p videos shot with a Sony digital video or Sony digital still camera.
  2. Improvement of compatibility of video files that can be played back.
Preparations for firmware update 

Before downloading the firmware, please ensure that your computer is running one of the following operating systems and prepare one of the following recording media.

Computer Requirements

Supported Operating System
  • Windows® 7
  • Windows® Vista with Service Pack 2 (SP2)
  • Windows® XP with Service Pack 3 (SP3)
  • Mac OS X 10.4 or later
Storage media
One of the following types of storage media.
  • Memory Stick™ / Memory Stick Duo™ of 256 MB or more
  • SD memory card of 256 MB or more
  • xD-Picture Card of 256 MB or more
  • CompactFlash card of 256 MB or more*
*A CompactFlash card can be used with the DPF-XR100 only.
Refer to About the memory cards in the Digital Photo Frame Handbook for details about compatible storage media.

IMPORTANT NOTE: PLEASE READ CAREFULLY.

WARNING:
  1. Before starting the update, we recommend that you back up to a computer or a memory card the image data that are saved on the digital photo frame's internal memory. Click here for details on how to back up image data.
  2. During the firmware update, ensure that the Digital Photo Frame and the AC adaptor are placed on a stable location, so that the AC adaptor may not be removed and the Digital Photo Frame is not turned off.
    Loss of power during the update may cause the digital photo frame to malfunction.
  3. This is the dedicated update file for DPF-XR100 and DPF-VR100. You cannot use this file with other Sony digital photo frame.
  4. This Digital Photo Frame firmware update and any changes incurred by it are permanent. It is not possible to return to a previous firmware version after upgrading this firmware. By continuing this update process, downloading and upgrading this firmware, acknowledgement of awareness and understanding that this update cannot reverse this installation.
Note:
  • It is highly recommended to print out these instructions as a reference during the installation process.
  • Please contact your local Sony office, if you encounter any problem while performing the firmware update.

File Info

File Name

  • DPF-XR100/VR100 Firmware Update Version 1.22

File Version

  • 1.22

File Size

  • 117.83MB

Release Date

  • 2012-01-31

System Requirements

  • Mac OS
  • Windows 7
  • Windows Vista
  • Windows XP

Install

Details

Download update file
Save the file XR100_V122.zip to your desktop.

How to unzip the downloaded file:

When your computer is running Windows® 7/ Windows Vista®
  1. Right-click the downloaded zip file XR100_V122.zip.
  2. Click Extract All.
  3. Click Extract in the Extract Compressed (Zipped) Folders window that has opened.
    The XR100_V122 folder is now open on your computer's desktop.
When your computer is running Windows® XP
  1. Right-click the downloaded zip file XR100_V122.zip.
  2. Click Extract All.
  3. Click Next in the Welcome to the Compressed (zipped) Folders Extraction Wizard.
  4. Click Next.
  5. Click Finish.
    The XR100_V122 folder is now open on your computer's desktop.
When your computer is running Mac OS
  1. Double-click the saved file XR100_V122.zip.
    The XR100_V122 folder is created on your desktop.
  2. The extracted XR100_V122 folder contains the following update files.

    XR10001.VUP
    Depending on your operating environment, some file extensions (.VUP or .vup) may not be displayed.

Note:

  • Depending on your operating system, the file may be automatically unzipped when it is downloaded. You may also not be able to unzip the file using the procedures described above, depending on the operating system that you are using. In latter case, please use a decompression tool.
  • The XR10001.VUP update file is the same for both DPF-XR100 and DPF-VR100. Use the XR10001.VUP if you wish to update the firmware of DPF-VR100.
Prepare the storage media
This section describes how to update using a Memory Stick™/Memory Stick Duo™. If you are using an SD memory card, CompactFlash card, or xD-Picture Card, please replace Memory Stick™/Memory Stick Duo™ with your using memory card in the following explanations.
Prepare an initialized (formatted) Memory Stick™/Memory Stick Duo™. For details about how to initialize (format) it, please see the Operating Instructions of your digital camera.

Note:
  • Please use a Memory Stick™/Memory Stick Duo™ that has been initialized (formatted) by your digital camera, or initialized (formatted) by the dedicated Memory Stick formatting software Memory Stick Formatter™.
  • Please use an SD memory card, CompactFlash card or xD-Picture Card that has been initialized (formatted) by your digital camera.
  • We do not recommend initializing (formatting) with a computer, as the DPF-XR100/VR100 may not recognize the storage media, depending on the type of initialization format.
    If you have no choice but to use a storage media that has been initialized with a computer, copy a JPEG image file and check to see if it is displayed correctly on the DPF-XR100/VR100 .
  • The firmware update may fail if the Memory Stick™/Memory Stick Duo™ contains other files as well as the update file. You should therefore always use a Memory Stick™/Memory Stick Duo™ that has just been initialized (formatted).

Copy the update file to the storage media 
Copy the update file to the Memory Stick™/Memory Stick Duo™ using either of the following methods.

If your computer is equipped with a Memory Stick slot
  1. Insert the initialized (formatted) Memory Stick™/Memory Stick Duo™ into the Memory Stick slot on your computer.
  2. Open the XR100_V122 folder on your desktop, and copy the update file inside it to the Memory Stick™/Memory Stick Duo™.
  3. Without creating a folder, drag and drop the update file to the root directory of the Memory Stick™/Memory Stick Duo™.

If your computer has no Memory Stick slot.
  1. Insert the initialized (formatted) Memory Stick™/Memory Stick Duo™ into the Memory Stick slot on your digital camera.
  2. Connect your digital camera to your computer using a USB cable.
  3. Open the XR100_V122 folder on your desktop, and copy the update file inside it to the Memory Stick™/Memory Stick Duo™ that you have inserted into your digital camera.
  4. Without creating a folder, drag and drop the update file to the root directory of the Memory Stick™/Memory Stick Duo™.
Note:
Refer to the Operating Instructions of your digital camera for more details about how to connect a digital camera to a computer, and how to copy to a Memory Stick/Memory Stick Duo.


Update the firmware 

Note:
  • Perform Steps 1 to 6 with the buttons on the digital picture frame. The operation cannot be performed with the remote control.
  • During the execution of these update procedures, ensure that the Digital Photo Frame and the AC adaptor are placed on a stable location, so that the AC adaptor may not be removed and the Digital Photo Frame is not turned off.
  • Also ensure that the Memory Stick™/Memory Stick Slot™ is firmly inserted into the Digital Photo Frame during the update so that it cannot fall out.
  • The Digital Photo Frame may malfunction if power to the device is lost, or if the Memory Stick™/Memory Stick Duo™ is removed during the update.
  1. Check that the Digital Photo Frame is turned off (the (Power) button is red).
  2. Insert the Memory Stick™/Memory Stick Duo™ containing the copied update file into the Memory Stick slot on the Digital Photo Frame.
  3. Turn on the Digital Photo Frame by pressing the (Power) button while pressing and holding down the VIEW MODE button.
    Keep the VIEW MODE button pressed until the following message is displayed on the LCD screen.



    Maintenance mode is activated.

    Note:
    If the above display does not appear on the LCD screen after at least 3 minutes or if the display is distorted, remove the AC adaptor from the Digital Photo Frame and reconnect it. Next, make sure that the (Power) button is green, press the (Power) button to power off. Check that the (Power) button is red, and start the update process again from update the firmware.

    Please consult your local Sony Customer Service Center if the above display still does not appear on the LCD screen.
  4. Press the button to select Update firmware and press the (ENTER) button. Check that the following message is displayed on the LCD screen.


  5. Press the (ENTER) button. The LCD screen changes to the following display.



    Note:
    If the above display does not appear on the LCD screen after at least 3 minute or if the display is distorted, disconnect the AC adaptor from the Digital Photo Frame and reconnect it. Next, make sure that the (Power) button is green, press the (Power) button to power off. Check that the (Power) button is red, and start the update process again from update the firmware.

    Please consult your local SONY customer service center if the above display still does not appear on the LCD screen.
  6. Press the (ENTER) button. The LCD screen changes to the following display.
    The LCD screen changes to the following screen, and the firmware update is performed. It takes about 3 or 4 minutes to write the firmware.

     

    WARNING:
    Make sure the Memory Stick/Memory Stick Duo is firmly inserted so that it does not come out during the update.

    Turning off of the digital photo frame power or if the Memory Stick/Memory Stick Duo comes out during the writing of the program, it may cause a malfunction.

    Troubleshooting Tip

    1. If the No update file found. error message is displayed
      Cause: The file is not in the Memory Stick™/Memory Stick Duo™.
      Action: Check that the correct files have been copied to the correct location on the Memory Stick™/Memory Stick Duo™, and redo the procedures in update the firmware from the beginning.
    2. If the Update failed. See Explanations on program update error message is displayed
      Cause: The Memory Stick™/Memory Stick Duo™ has fallen out during the update.
      Action: Click Explanations on program update below and read its recommendations.
    3. If the power is turned off during update
      Action: Click Explanations on program update to display the information.
  7. When the "Completed" message appears on the LCD, press the (Power) button to turn off the power of the Digital Photo Frame.


  8. Remove the Memory Stick™/Memory Stick Duo™ from the Digital Photo Frame.


Check the version of the updated firmware

The first time you turn the power on after the update, the digital photo frame will take longer to start than usual.

When your photo frame does not start in a few minutes, Click Explanations on program update on the screen to display the information.

  1. Turn on the Digital Photo Frame by pressing the (Power) button.
  2. Press the MENU button.
  3. Select Settings tab using the direction buttons.
  4. Select System Information using the direction buttons, and press the (ENTER) button.
  5. Check the firmware version is displayed as 1.22.



    IMPORTANT: When something other than 1.22 is displayed in Version, or when nothing is displayed (blank): The firmware was not updated correctly. Perform the update again from the beginning, following the update procedure.
  6. Press the (ENTER) button after you have checked the firmware version.
  7. Press the MENU button.
  8. Turn off the Digital Photo Frame.
  9. This completes the updating of the firmware.
    The update file in the Memory Stick™/Memory Stick Duo™ is not required after the update. The update file can be deleted.

Note:
If any images saved in the internal memory have been lost or damaged during the firmware update, save them to the internal memory again using the procedures described in Restoring image and music data to the internal memory. Click here.

Explanations on program update

Perform the procedure below if any of the following occurs while you are updating the firmware of the digital photo frame DPF-VR100 or DPF-XR100.
  1. An error message such as, Update failed. See Explanations on program update shown in the figure below appears.
  2. The power turns off during the update.
  3. The digital photo frame cannot be started after the update.

 

Turn off the power of the Digital Photo Frame and disconnect the plug of the AC power adaptor from the back of the digital photo frame.

Note: If the power does not turn off even when the power button is pressed, disconnect the plug of the AC power adaptor from the back of the digital photo frame.
  • Check that the memory card to which the update file was copied is inserted correctly into the digital photo frame card slot.
  • While holding down the VIEW MODE button, connect the plug of the AC power adaptor to the DC IN 9V jack on the back of the digital photo frame.
    The digital photo frame turns on in maintenance mode.
  • Redo the procedures in update the firmware from the beginning.
Note: The operation will not be performed correctly if the power is turned on as normal. Be sure to follow the procedures above to turn the digital photo frame on in maintenance mode.

If problems are not resolved by performing the procedures above
  • Initialize (format) the memory card you are using, re-copy the update file to the memory card, and attempt the procedures above again.
  • Try another memory card if one is available.
  • If the problem is still not resolved, consult your local Sony Customer Service Center.