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Applicable Models

This information is for the following models:
  • DPF-D72N
  • DPF-D72N/BQ

About this download

This page provides instructions on the update program for the firmware (version: 1.08) of Digital Photo Frame 'S-Frame' DPF- D72N which was launched on July 2009.
Please read the following explanation and then install the update.
Applicable firmware

  • Version: 1.06 or lower

Determine whether or not this firmware update is required:

  1. Turn on the Digital Photo Frame by pressing the (Power) button.
  2. Press the MENU button.
  3. Select Settings tab using the direction buttons.
  4. Select System Information using the direction buttons, and press the (ENTER) button.
  5. Check the firmware version.

    - If the version is displayed as 1.06 or lower, update the firmware in accordance with below procedures.
    - If the version is displayed as 1.08 or higher, you do not need to upgrade the firmware.
  6. Press the (ENTER) button after you have checked the firmware version.
  7. Press the MENU button.
  8. Turn off the Digital Photo Frame.

Functions to be corrected

  1. In a Time machine slide show mode, a time zone indication for the pictures taken during 12:00-12:59 of daytime is correctly displayed as “PM”.

    Example : Before correction 12:15AM → After correction 12:15PM

Preparations for firmware update

Before downloading the firmware, please ensure that your computer is running one of the following operating systems and prepare one of the following recording media.

Computer Requirements
Supported Operating System

  • Windows® Vista with Service Pack 1 (SP1)
  • Windows® XP with Service Pack 3 (SP3)
  • Windows® 2000 Professional with Service Pack 4 (SP4)
  • Mac OS X 10.4 or later

Storage media
One of the following types of recording media.

  • 16MB or greater Memory Stick/Memory Stick Duo
  • 16MB or greater SD memory card
  • 16MB or greater xD-Picture Card
  • 16MB or greater CompactFlash card

Note: Refer to "About the memory cards" in the device's operating instructions for more details about compatible storage media.

IMPORTANT NOTES: PLEASE READ CAREFULLY.

WARNING:

  1. Before starting the update, we recommend that you back up to a computer or a memory card the image data that are saved on the digital photo frame's internal memory. Click here for details on how to back up image data.
  2. During the firmware update, ensure that the Digital Photo Frame and the AC adaptor are placed on a stable location, so that the AC adaptor may not be removed and the Digital Photo Frame is not turned off.
    Loss of power during the update may cause the digital photo frame to malfunction.
  3. This is the dedicated update file for DPF-D72N only. You cannot use this file with other Sony digital photo frame.
  4. This Digital Photo Frame firmware update and any changes incurred by it are permanent. It is not possible to return to a previous firmware version after updating this firmware. By continuing this update process, downloading and updating this firmware, acknowledgement of awareness and understanding that this update cannot reverse this installation.

Note:

  • It is highly recommended to print out these instructions as a reference during the installation process.
  • Please contact your local Sony office, if you encounter any problem while performing the firmware update.

Available Downloads
DPF-D72N Firmware Version 1.08 Update for Windows / Mac OS
File Name: D72N_V108.zip
Download size: 4.78 MB (5,020,194 bytes)
Updated on: 12th November 2009

File Info

File Name

  • Firmware Version 1.08 Update for Windows / Mac OS

File Version

  • 1.08

File Size

  • 4.78MB

Release Date

  • 2009-11-12

System Requirements

  • Windows Vista
  • Windows XP

Install

Details

Download update file

  • Save the file D72N_V108.zip (4.78 MB (5,020,194 bytes)) to your desktop.

Unzip the downloaded file

When your computer is running Windows Vista®

  1. Right-click the downloaded zip file D72N_V108.zip.
  2. Click Extract All.
  3. Click Extract in the "Extract Compressed (Zipped) Folders" window that has opened. The D72N_V108 folder is now open on your computer's desktop.

When your computer is running Windows® XP

  1. Right-click the downloaded zip file D72N_V108.zip.
  2. Click Extract All.
  3. Click Next in the "Welcome to the Compressed (zipped) Folders Extraction Wizard".
  4. Click Next.
  5. Click Finish. The D72N_V108 folder is now open on your computer's desktop.

When your computer is running Windows® 2000

  1. Use a decompression tool to unzip the saved file D72N_V108.zip to your desktop. After you have unzipped the file, the D72N_V108 folder will be created on your desktop.

When your computer is running Mac OS

  1. Double-click the saved file D72N_V108.zip. The D72N_V108 folder is created on your desktop.

The extracted D72N_V108 folder contains the following update files.

  • FD72N02.VUP
    * Depending on your operating environment, some file extensions (*.VUP or *.vup) may not be displayed.

Note

  • Depending on your operating system, the file may be automatically unzipped when it is downloaded. You may also not be able to unzip the file using the procedures described above, depending on the operating system that you are using. In latter case, please use a decompression tool.

Prepare the storage media

This section describes how to update using a Memory Stick/Memory Stick Duo.

If you are using an SD memory card, CompactFlash card, or xD-Picture Card, please replace Memory Stick/Memory Stick Duo with your using memory card in the following explanations .

Prepare an initialized (formatted) Memory Stick/Memory Stick Duo. For details about how to initialize (format) it, please see the Operating Instructions of your digital camera.

Note

  • Please use a Memory Stick/Memory Stick Duo that has been initialized (formatted) by your digital camera, or initialized (formatted) by the dedicated Memory Stick formatting software "Memory Stick Formatter".
  • Please use an SD memory card, CompactFlash card or xD-Picture Card that has been initialized (formatted) by your digital camera.
  • We do not recommend initializing (formatting) with a computer, as the DPF-D72 may not recognize the storage media, depending on the type of initialization format.
    If you have no choice but to use a storage media that has been initialized with a computer, copy a JPEG image file and check to see if it is displayed correctly on the DPF-D72.
  • The firmware update may fail if the Memory Stick/Memory Stick Duo contains other files as well as the update file. You should therefore always use a Memory Stick/Memory Stick Duo that has just been initialized (formatted).

Copy the update file to the storage media

Copy the update file to the Memory Stick/Memory Stick Duo using either of the following methods.

If your computer is equipped with a Memory Stick slot

  1. Insert the initialized (formatted) Memory Stick/Memory Stick Duo into the Memory Stick slot on your computer.
  2. Open the D72N_V108 folder on your desktop, and copy the update file inside it to the Memory Stick/Memory Stick Duo.
  3. Without creating a folder, drag and drop the update file to the root directory of the Memory Stick/Memory Stick Duo.
     
    * The screen display may vary depending on your operating environment.

If your computer has no Memory Stick slot.

  1. Insert the initialized (formatted) Memory Stick/Memory Stick Duo into the Memory Stick slot on your digital camera.
  2. Connect your digital camera to your computer using a USB cable.
  3. Open the D72N_V108 folder on your desktop, and copy the update file inside it to the Memory Stick/Memory Stick Duo that you have inserted into your digital camera.
  4. Without creating a folder, drag and drop the update file to the root directory of the Memory Stick/Memory Stick Duo.
     
    * The screen display may vary depending on your operating environment.

Note

  • Refer to the Operating Instructions of your digital camera for more details about how to connect a digital camera to a computer, and how to copy to a Memory Stick/Memory Stick Duo.

Update the firmware

Note:

  • Perform Steps 1 to 5 with the buttons on the digital picture frame. The operation cannot be performed with the remote control.
  • During the execution of these update procedures, ensure that the Digital Photo Frame and the AC adaptor are placed on a stable location, so that the AC adaptor may not be removed and the Digital Photo Frame is not turned off.
  • Also ensure that the Memory Stick/Memory Stick Slot is firmly inserted into the Digital Photo Frame during the update so that it cannot fall out.
  • The Digital Photo Frame may malfunction if power to the device is lost, or if the Memory Stick/Memory Stick Duo falls out, during the update.
  1. Check that the Digital Photo Frame is turned off (the (power) button is red).
  2. Insert the Memory Stick/Memory Stick Duo containing the copied update file into the Memory Stick slot on the Digital Photo Frame.
  3. Turn on the Digital Photo Frame by pressing the (power) button while pressing and holding down the VIEW MODE button.
    Keep the VIEW MODE button pressed until the following message is displayed on the LCD screen.

    Note If the above display does not appear on the LCD screen after at least 1 minute or if the display is distorted, remove the AC adaptor from the Digital Photo Frame and reconnect it. Next, make sure that the (power) button is green, press the (power) button to power off. Check that the (power) button is red, and start the update process again from "Update the firmware".
    Please consult your local Sony Customer Service Center if the above display still does not appear on the LCD screen.
  4. Press the (ENTER) button. After a few minutes, please check that the following message is displayed on the LCD screen.
    Note
    If the above display does not appear on the LCD screen after at least 1 minute or if the display is distorted, disconnect the AC adaptor from the Digital Photo Frame and reconnect it. Next, make sure that the (power) button is green, press the (power) button to power off. Check that the (power) button is red, and start the update process again from "Update the firmware".
    Please consult your local SONY customer service center if the above display still does not appear on the LCD screen.
  5. Press the (ENTER) button. The LCD screen changes to the following display and the program for the firmware update is performed. It takes about 1 minute 30 seconds to write the firmware.


    Troubleshooting Tip

    1. If the "No update file found." error message is displayed
      Cause: The file is not in the Memory Stick/Memory Stick Duo.
      Action: Check that the correct files have been copied to the correct location on the Memory Stick/Memory Stick Duo, and redo the procedures in "Update the firmware" from the beginning.
    2. If the "Update failed. See Explanations on program update." error message is displayed
      Cause: The Memory Stick/Memory Stick Duo has fallen out during the update.
      Action: Click "Explanations on program update" below and read its recommendations.

  6. When the completed message appears on the LCD, press the (power) button to turn off the power of the Digital Photo Frame.

     

  7. Remove the Memory Stick/Memory Stick Duo from the Digital Photo Frame.

 

 

Check the version of the updated firmware

 

  1. Turn on the Digital Photo Frame by pressing the (Power) button.
  2. Press the MENU button.
  3. Select Settings tab using the direction buttons.
  4. Select System Information using the direction buttons, and press the (ENTER) button.
  5. Check the firmware version is displayed as 1.08.x.xx.

  6. Press the  (ENTER) button after you have checked the firmware version.
  7. Press the MENU button.
  8. Turn off the Digital Photo Frame.
  9. This completes the updating of the firmware.
    The update file in the Memory Stick/Memory Stick Duo is not required after the update. The update file stored in the Memory Stick/Memory Stick Duo can be deleted.

Note

 


Explanations on program update 

 

If the error "Update failed. See [Explanations on program update]." occurs during update of the Digital Photo Frame firmware, please carry out the following procedures.

Turn off the power of the Digital Photo Frame and redo the procedures in "Update the firmware" from the beginning.

If problems are not resolved by performing the procedures above,

  • Repeat the procedures above multiple times.
  • Initialize (format) the memory card you are using, re-copy the update file to the memory card, and attempt the procedures above again.
  • Try another memory card if one is available.
  • If the problem is still not resolved, consult your local Sony Customer Service Center.