Article ID : 00124062 / Last Modified : 11/04/2018

The picture becomes distorted when viewing a 3D Panorama image from an HDMI connection.

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NOTE: Not all TVs are supplied with 3D capabilities. To see if your TV has 3D capabilities, check the specifications or the instructions manual supplied with the product.

If the picture becomes distorted, blurry or out of focus when viewing a 3D Panorama photo from a camera or other device that is connected to the TV using a HDMI cable, update the system software (firmware) of the TV to the latest version. For how to update, refer to: How to perform a software update.